When you are sourcing your PCB, you are required perform in depth review of your manufacturers. It is highly recommended that you spend as much time as required before selecting your manufacturer. If you want to get the best quality PCBs manufactured, you should be ready to take all the required efforts. You should not leave any stone unturned. One of the important steps in the screening process is checking of the customer reviews and ratings.
You will be able to learn a whole lot of information when you screen the customer reviews and ratings of your PCB fabrication company. Firstly, you will be able to find out whether your PCB manufacturer is a reliable company when it comes to delivering good quality PCBs. If the quality of the PCBs delivered is not up to the standard, this will be reflected in the customer reviews.
Secondly, you will be able to gather information on how professional your PCB manufacturer is when it comes to customer interactions. This is an important factor because you will be required to deal with your PCB manufacturer on an ongoing basis. It would turn out to be such a nightmare if you happen to end up with a PCB manufacturer that is not professional in their dealings. Processing every single order will become such a great pain. On the other hand, if your manufacturer is very professional, all your orders both current and future orders will be processed smoothly. You will not be required to send multiple mails following up with your manufacturer or make numerous calls. You better pay attention to this factor as well in the customer reviews and ratings.
Thirdly, timeliness of the order delivery should also be checked. Does the manufacturer make misleading promises when it comes to the delivery dates? If yes, then it will be evident in the customer ratings and reviews. No customer likes his or her orders to be delayed. If any company makes wrong commitments on the delivery dates and delays the orders then it will certainly be voiced out by the customers online.
Take your time to order the best quality PCBs by focusing on all these factors when you are checking the customer ratings and reviews. Never skip this process of checking customer reviews and ratings because if you do, you will be unnecessarily inviting trouble.
Regardless of what the reviews and ratings say, before you go into mass production of the PCBs, you should always place a sample order. This is where you get to find out the actual quality of the manufacturer and the timeliness of the delivery. If the issues you experience are of minor nature, you should ensure they are things that could be rectified. If you face any major issues with the sample order then you should try to look for a different service provider. Start reviewing all the above factors and pick your PCB manufacturer.